Terms and Conditions

LAVNCH Terms and Conditions

LAVNCH is a membership platform made up of an ecosystem of content delivery systems that work together in a different approach to deliver new product launches, virtual events, webinars and more. LAVNCH, a talent of THE rAVe Agency, combines virtual events, press conferences, shows, meetings, webinars and a publication to grab the attention of LAVNCH members to deliver the content you care most about. 

This privacy policy sets out how THE rAVe Agency and its partners process personal information received directly from yourself (the member/attendee) or alternatively from third party sources.

THE rAVe Agency and its partners are committed to maintaining a high level of trust and the confidence of LAVNCH members who attend each LAVNCH event. 

THE rAVe Agency and its partners are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Should THE rAVe Agency and/or partners ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement specifically related to LAVNCH. THE rAVe Agency and its partners may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

THE rAVe Agency is located at 1011 S. Hamilton Rd. Suite 300 Chapel Hill, NC 27517

Tel +1 919 969 7501

Data Protection Representative Contact Details:

THE rAVe Agency data representative can be contacted via email lavnch@theraveagency.com 

Personal Data Definition and Scope under the GDPR:

“Personal Data” means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person

Personal Data the LAVNCH platform will collect:

If you sumit a registration form or complete a form from the LAVNCH website or any LAVNCH event, THE rAVe Agency and its partners may collect the following information:

  • Name
  • Job Title
  • Company
  • Contact information including email address and telephone number and social media accounts. 
  • Geographic information such as country or region.
  • Demographic information including industry vertical interests and certification designation. 

THE rAVe Agency and/or its partners also collect personal data from our employees, LAVNCH clients and vendors.

THE rAVe Agency and/or its partners may also send you the surveys for research or customer service purposes, you do not have to respond to them.

What THE rAVe Agency and/or its partners will do with the information gathered:

THE rAVe Agency and/or its partners requires this information to understand user needs and provide users with a better service, and for the following reasons:

  • Internal record keeping
  • To improve products and services
  • To provide relevant information on what interest users the most
  • To send periodic, promotional emails (using the email address that you have provided) about new products, special offers, events and other information that we understand should be relevant and of legitimate interest to you

From time to time, THE rAVe Agency and/or its partners may also use your information to contact you for market research purposes

THE rAVe Agency does not sell contact lists. 

Marketing:

The way THE rAVe Agency conducts business marketing activities requires us to keep the record of personal information in our internal databases, the reason for this is to keep our contacts database up to date and provide product or service updates which are of legitimate interest to you.

THE rAVe Agency uses other marketing methods where THE rAVe Agency and/or its partners will send promotional emails (using the email address that you have provided) about new products, special offers, events and other information that we understand should be relevant and of legitimate interest to you.

THE rAVe Agency also maintains records of our client’s data which includes contact details including first name/last name/email/job and phone numbers so we can ensure smooth delivery of our services.

Cookies:

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit the LAVNCH website, THE rAVe Agency may collect information from you automatically through cookies or similar technology. These cookies will be used to power LAVNCH application functionality and product analytics.

How we use Cookies:

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. LAVNCH.com uses traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve the LAVNCH website in order to tailor it to customer needs. THE rAVe Agency will only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better LAVNCH experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. However please note, if you choose to decline cookies, certain features and/or widgets may not function as designed or to their full potential. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What Type of Cookies LAVNCH.com will use:

There are a number of different types of cookies, however, the LAVNCH website uses:

  • Functionality – LAVNCH.com uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – LAVNCH.com uses these cookies to collect information about your visit to the LAVNCH website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
Google Analytics:

When someone visits LAVNCH.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. THE rAVe Agency does this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way that does not identify anyone. THE rAVe Agency does not make and does not allow Google to make any attempt to find out the identities of those visiting our website.

Third Parties or sharing your personal data:

THE rAVe Agency uses a third-party provider, Hubspot, to deliver our email campaigns. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our content. For more information, please see Hubspot privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any rAVe or THE rAVe Agency emails.

THE rAVe Agency will take all the necessary steps to ensure that the terms of service with third-party providers recognize that we are bound by obligations to protect the privacy of your personal information.

Retention Period:

THE rAVe Agency holds personal information on its systems or databases as long as needed. If requested, THE rAVe Agency will securely delete your contact information including name, email, job title, country and any other information. 

Data Subject Right:

THE rAVe Agency is fully committed to fulfilling your rights and you are entitled to the following:

  • View or access your personal data which we hold about you on our records.
  • Rectify if there is a mistake in your personal data.
  • Restriction of processing of your personal data.
  • Stop processing of your personal data where we are processing based on a legitimate interest to send you marketing campaigns, information about products or services which we think is relevant to you.
  • Delete your data from our records.
  • Port your data into an electronic machine-readable format to yourself or for you to provide to other organizations.

Please contact THE rAVe Agency for questions regarding data and data protection via data@theraveagency.com and someone will respond within two weeks (14 business days) of receipt.  

The Right to Withdraw Consent:

You have the right to withdraw your consent for processing your personal data. Please contact data@theraveagency.com if you wish to withdraw consent and someone will respond within two weeks (14 business days) of receipt.

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