KPMG—an audit, tax, and advisory services company—has made a minority equity investment in Ema, an agentic AI startup building universal AI employees. This investment is part of KPMG’s overall strategy to lead in the emerging AI agent space, where action-oriented assistants will work seamlessly alongside and augment human teams.

“Ema is the next frontier in human-AI collaboration, poised to transform enterprise intelligence, problem-solving, and decision-making,” said Swami Chandrasekaran, principal and head of KPMG’s AI and Data Labs. “Goal-driven AI systems that autonomously plan, coordinate, and execute actions under human supervision are an important part of our strategy to accelerate innovation across KPMG’s audit, tax, and advisory functions, and Ema brings unique capabilities to clients. As we advance GenAI integrations, we are committed to forging strategic collaborations to unlock new opportunities, and empower our clients to make faster, smarter decisions.”

Ema’s platform automates multiple processes and workflows across an organization’s existing digital ecosystem such as AWS, Google Cloud, and Microsoft Azure and popular applications such as Salesforce, ServiceNow, and Zendesk. By driving innovation through autonomous, intelligent support built on a trusted data foundation, AI agents have the potential to transform service delivery models, enhance user experience, and achieve operational excellence.

“Our collaboration with KPMG is pivotal to Ema’s growth journey. KPMG’s deep understanding of their clients’ business processes provides critical insights into how we can help large enterprises across industries automate their business functions,” said Surojit Chatterjee, CEO and founder, Ema. “This effort not only enhances our ability to innovate but also reinforces our commitment to driving meaningful change in the way our clients are viewing and working with AI across the enterprise.”

KPMG’s investment is part of Ema’s notable funding round—one of the largest Series A raises in 2024, according to the company—led by Accel and Section 32. Since emerging from stealth in March 2024, Ema has significantly expanded, more than tripled its customer base, and joined Microsoft’s prestigious Pegasus Program.

“KPMG is doubling down on our efforts to deliver tangible value through innovation for our clients,” concluded Steve Chase, KPMG vice chair of AI and digital innovation. “Our investment in Ema demonstrates our commitment to solutions that amplify human potential, streamline operations, and reimagine service delivery.”